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Joomlatools launches DOCman support portal

28 January 2010

We’ve said it before: one of the aspects that can make software truly shine, is great support. Finding better ways to give our users the support they deserve, has been one of our priorities for 2010. So far that’s been going swimmingly:

  • Our professional support staff leaves no post unanswered in the DOCman 1.5 forum
  • Our response time for bugs is better than ever: we’ve already done two maintenance releases in 6 weeks (or 5, leaving out a week of holiday season)

Today we are taking the third step in our quest to serve you better: We’re launching a shiny new support site for DOCman! Go and take a look at http://support.joomlatools.eu.

(And yes, the trained eye will notice the sweet looking CSS3 effects that our designer Tom put in there. If you’re still using an old browser, upgrade to Firefox 3.6 or Chrome now for full bliss.)

  • http://www.odino.org/ odino

    border radius, kewl!

  • http://www.ballanti.lu/ Backes

    when i launch docman i get this message
    what’s wrong ?
    i uploaded a pdf file – published-approved
    document published approved
    thanks for your help

    Warning: include_once(/administrator/components/com_docman/docman.class.php) [function.include-once]: failed to open stream: No such file or directory in /home/ballilu1/public_html/modules/mod_docman_ult/mod_docman_ult.php on line 29

    Warning: include_once() [function.include]: Failed opening ‘/administrator/components/com_docman/docman.class.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/ballilu1/public_html/modules/mod_docman_ult/mod_docman_ult.php on line 29

    Fatal error: Class ‘dmMainFrame’ not found in /home/ballilu1/public_html/modules/mod_docman_ult/mod_docman_ult.php on line 37

  • http://mathiasverraes.com Mathias Verraes

    It sounds like you have a problem with the Ultimate download module. This is a third party extension, so you’ll need to contact the developer: http://extensions.joomla.org/extensions/extension-specific/docman-extensions/5332

  • Anonymous

    Hi, I have DOCman 1.5 extension for Joomla 1.5. Am very happy with it and can only recommend.

  • http://www.joomlanews.ro/ Tim

    Nice!

  • Peter

    Hi, i really like DOCman (i have 1.5.2). Just on question. Is it possible to add custom groups to categories? Now i see are only registered, public and special.

    Thanks

  • http://johan.janssens.me Johan Janssens

    Hi Peter, at the moment DOCman does not support custom group permissions on categories, permissions can be set though on a document level to get full controll

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