We’ve said it before: one of the aspects that can make software truly shine, is great support. Finding better ways to give our users the support they deserve, has been one of our priorities for 2010. So far that’s been going swimmingly:
- Our professional support staff leaves no post unanswered in the DOCman 1.5 forum
- Our response time for bugs is better than ever: we’ve already done two maintenance releases in 6 weeks (or 5, leaving out a week of holiday season)
Today we are taking the third step in our quest to serve you better: We’re launching a shiny new support site for DOCman! Go and take a look at http://support.joomlatools.eu.
(And yes, the trained eye will notice the sweet looking CSS3 effects that our designer Tom put in there. If you’re still using an old browser, upgrade to Firefox 3.6 or Chrome now for full bliss.)